Privacy Policy

Prossimo is a public transport tracking application for Torino. The App provides information about stops, routes, estimated arrivals, vehicle positions, and service updates using official public transport data sources, including GTT/5T/GTFS/GTFS-RT data.

The App is free to use. It does not require users to create an account. We do not sell personal data. We do not use advertising.

Prossimo does not:

• require user accounts;
• collect passwords;
• store your precise location history on our servers;
• sell personal data;
• share personal data for advertising or marketing purposes;
• use third-party advertising networks;
• collect payment information.

We use information only for the following purposes:

• to provide core App functionality;
• to show nearby stops and map-based transport information;
• to send push notifications if enabled;
• to monitor App performance;
• to improve reliability and user experience;
• to protect the App from misuse or technical issues;
• to comply with legal obligations, where required.

The App may use your device location, with your permission, to show your current position, nearby stops, stop markers, and other map-based public transport information.

On Android devices, Prossimo may use Google Maps to display maps, your current location, and stop markers. Google Maps content is provided by Google and is subject to Google's own terms, policies, and attribution requirements.

On supported Apple devices, Prossimo may use Apple Maps for map-based features.

You are responsible for enabling or disabling location access through your device settings. If location access is disabled, some map-based features may not work as expected.

Map data, transit data, location results, and visual map content may be inaccurate, delayed, incomplete, or unavailable. You should not rely solely on map features or location features for time-critical travel decisions.

Where GDPR applies, we process personal data based on the following legal bases:

• Consent: for accessing your device location and sending push notifications.
• Legitimate interest: for improving App performance, understanding general usage, preventing abuse, and maintaining the security and reliability of the App.
• Legal obligation: where processing is necessary to comply with applicable law.

You may withdraw consent for location access or notifications at any time through your device settings.

Prossimo may use third-party services to operate and improve the App, including:

• Expo Insights for basic app usage and performance information;
• Google Maps, used on Android to display maps, user location, and stop markers;
• Apple Maps, used on supported Apple devices to display maps and location-based features;
• infrastructure and hosting providers necessary to operate the App.

These third parties may process data according to their own privacy policies.

We do not sell personal data.

We may share limited information only when necessary with:

• technical service providers that help us operate the App;
• analytics or infrastructure providers;
• public authorities, if required by law.

We do not share your personal data for third-party marketing or advertising.

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Precise location data is not stored on our servers.

Push notification tokens may be retained for as long as notifications are enabled or as long as necessary to provide notification functionality.

Technical and usage information may be retained for a limited period to monitor performance, debug issues, and improve the App.

We use reasonable technical and organizational measures to protect information processed through the App.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Where applicable, including under the GDPR, you may have the right to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• object to certain processing;
• restrict certain processing;
• withdraw consent;
• request data portability, where applicable;
• lodge a complaint with a data protection authority.

In Italy, you may contact the Garante per la protezione dei dati personali.

To exercise your rights, contact us at:

contatto@prossimo.app

Prossimo is not intended for children under the age required by applicable law to use digital services without parental consent.

We do not knowingly collect personal data from children.

The Prossimo mobile app does not use browser cookies.

The website at https://prossimo.app may use only strictly necessary technical technologies required for the website to function. We do not use advertising cookies or marketing cookies.

If we introduce analytics, embedded third-party content, or other non-essential cookies in the future, we will update this Privacy Policy and, where required, request consent.

Some service providers used by the App may process data outside your country of residence.

Where required, we rely on appropriate safeguards for international data transfers.

We may update this Privacy Policy from time to time.

If we make changes, we will update the effective date above and publish the updated version in the App or on our website.

For questions about this Privacy Policy or how your data is handled, contact:

contatto@prossimo.app